E-Commerce basically refers to electronic transactions such as buying, selling and exchanging of goods, services and information over computer communication network such as the Internet.
E-commerce is driven by Internet Technology. It uses many different technologies such as Email, online marketing, online payment, electronic data interchange, inventory management etc
E-commerce is completely worked in a digital and an online mode whereas traditional commerce is done offline and through in person or face to face.
| SN | Traditional | E-Commerce |
|---|---|---|
| 1 | Face to Face consumer interaction. | Screen to face customer interaction. |
| 2 | Processing of transaction is manual. | Processing of transaction is automatic. |
| 3 | Limited to particular area. | Unlimited to particular area. |
| 4 | Limited time accessibility. | Unlimited time accessibility. |
| 5 | Goods can be inspected physically before purchasing. | Goods cannot be physically inspected physically before purchasing. |
| 6 | Instantly delivery of goods. | It takes time to delivery of goods. |
| 7 | Can purchase goods on credit | Cannot purchase goods on credit. |
Business-to-Business (B2B) e-commerce is conducted between companies. Individual customer cannot buy from this type of e-commerce.
Example: Alibaba
Business-to-Consumer is conducted between merchant companies and individual consumers. This is the most common e-commerce type.
Example: Flipkart, Amazon
Consumer-to-Consumer (C2C) e-commerce platform provides opportunities for individual consumers to buy or sell goods or services online.
Example: Fiveer
People in Nepal can buy or sell goods or service online though various sites such as :
M-Commerce refers to the process of buying and selling of goods and services through smart phones, tablets or personal digital assistants (PDAs).
Online payment refers to the payment for buying goods or services through the Internet using different online payment gateway.
| Credit Card is Introduced by Nabil Bank in 1990 |
| ATM is introduced by Himalayan Bank Ltd. in 1995 |
| Internet banking is introduced by Kumari Bank Ltd. in 2002 |
| Mobile banking is introduced by Laxmi Bank Ltd. in 2004 |